Refund policy

Return and Refund Policy

We want you to be happy with your purchase. If you are not satisfied, you may request a return or refund under the following conditions:

Returns
- You have 14 days from the delivery date to request a return.
- The item must be unused, in its original packaging, and in the same condition as received.
- To start a return, please contact us at [твой email] with your order number.

Refunds
- Once we receive and inspect the returned item, we will notify you.
- If the return is approved, a refund will be issued to the original payment method within 5–10 business days.
- Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We will provide a replacement or full refund.

Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original and place a new order.